Kush Queen Support Team
Kush Queen Support Team

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11 articles


What methods of shipping do you offer?

We ship via USPS, UPS, and FedEx. During checkout, you will be able to select your preferred method that best suits your needs. Please note, all orders $100+ are eligible for FREE SHIPPING!

How long will it take to receive my order?

Shipping times will vary based on your location and chosen shipping method. Orders typically ship out from our California facilities within 3-5 business days but may take up to 7. You will receive a shipping email confirmation with your tracking info

Can you ship to my state?

Unfortunately, due to regulations effective August 25, 2020, we can no longer ship ANY products to the following states: IdahoIowaNebraskaNorth Dakota Additionally, we cannot ship our GummiesRX (only topicals & tincture) to the following states:Maine

Do you ship internationally?

Yes! We ship to most international locations. Once you have created a cart, please email us at [email protected] and we will send you an accurate shipping charge.

Why is my shipping so expensive?

We have been hard at work assuring that our customers receive the best possible rates we can provide! At checkout, you will be offered multiple options from USPS, UPS, and FedEx. Sometimes our shipping rates can seem high because the weight of our ba

Will I have to pay duties/customs fees to receive my order if I reside outside of the United States?

At this time, it is the responsibility of the buyer to cover any additional fees to locations outside of the United States.

Where is my tracking number?

I live in Orange County, can I pick up my order?

While we would love to offer local pick up, at this time we are unable to do so.

I entered my address wrong, what do I do?

If you believe that you have entered the wrong address during checkout please contact us immediately at [email protected] Please do your best to get this email sent within 12 hours of placing your order!. If we have shipped your order already,

My GummiesRX arrived melted, what can I do?

If you receive a bottle of melted GummiesRX, please notify the Kush Queen Support Team at [email protected] and send pictures so they can begin to investigate and rectify the matter.

Why did I receive a delivered notification, but don't see my package?

Occasionally, mail couriers may send a premature delivered notification prior to placing your package on your doorstep/mailbox/mailroom! If you believe your package has not been delivered, despite email notifications, please wait at least 12 hours be

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