Kush Queen Support Team

We allow order cancellations within 1 hour of order placement during our business hours, 9am-5pm PST. If this window has passed, unfortunately, we may not be able to cancel your order. If you have any questions or concerns please contact us and we will do our best to assist you.&#xA0;You can email us at support@kushqueen.shop or give us a call at (714) 215-4442. We are available Monday - Friday from 9am to 5pm PST and will be happy to answer any questions you may have.<span style="color: rgb(24, 50, 71); font-family: &quot;Source Sans Pro&quot;, Helvetica, Arial, sans-serif; font-size: 24px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">&#xA0;

We allow order cancellations within 1 hour of order placement during our business hours, 9am-5pm PST. If this window has passed, unfortunately, we may not be able to cancel your order. If you have any questions or concerns please contact us and we wi

Can I cancel my order?

Orders

What are your Support Hours?

Is it legal to ship CBD to me?

Where can I find Ingredients lists?

What makes Kush Queen unique?

Does Kush Queen donate any profits to charity?

Who is the Owner of Kush Queen?

How long has Kush Queen been in business?

Where can I find the Lab Tests for your products?

Where is the hemp Kush Queen uses grown?

Is Kush Queen hemp pesticide free?

How is CBD Kush Queen hemp extracted?

Are Kush Queen products manufactured in an FDA approved facility?

Do Kush Queen product contain filler ingredients?

Where are active ingredients sourced from?

Medical Disclaimer

Are your products Vegan?

Can someone under 18 consume your products?

Does Kush Queen have an Affiliate Program?

Chat Privacy Policy

Will your product cause skin sensitivity or change my pH Balance?

General FAQ

How do I activate my account?

Do you allow returns/ refunds/ exchanges?

What methods of payment do you accept?

Can I pay with an international credit card?

Is your packaging discreet?

How long will it take to ship my order?

Where is my confirmation email?

How can I view the status of my order?

I missed a sale deadline, can I still get the deal?

Can I place my order over the phone?

What is your International Shipping policy?

Do you have a storefront?

Coupon Code Issue

My item was damaged

What methods of shipping do you offer?

How long will it take to receive my order?

Can you ship to my state?

Do you ship to Canada?

Do you ship internationally?

Why is my shipping so expensive?

Will I have to pay duties/customs fees to receive my order if I reside outside of the United States?

Where is my tracking number?

I live in Orange County, can I pick up my order?

I entered my address wrong, what do I do?

My GummiesRX arrived melted, what can I do?

Why did I receive a delivered notification, but don't see my package?

My tracking shows DDU. What is that?

When should I order by for Christmas 2023?

Shipping

How can I view and access my subscriptions?

Subscription Discounts -

How do I add a new subscription?

How do I edit my subscription?

How do I cancel a product subscription?

Subscriptions

Do you offer Wholesale accounts?

What is your Wholesaler discount?

What is your Wholesale orders lead time?

Can I use my own shipping account when placing my wholesale order?

Do you offer White-labeling?

Do you offer Drop-Shipping?

Can samples be requested prior to my first order?

My wholesale discount is not applying! What do I do?

Do you offer your products in pallets?

I am not in the United States, am I still eligible for a Wholesale account?

Does Kush Queen have liability insurance?

Wholesale

My bôost has a bitter taste!

I can't see the measurements on my bôost dropper.

What makes your Bäre Daily Wellness Tincture effective?

Are GummiesRX Gluten Free?

Did I Get the Correct GummiesRX? The shape is different.

What does “The Entourage Effect” mean?

What does “Nano” CBD mean?

Is it safe to ingest CBD or THC Lube?

Ingestibles

What makes your Bath Bombs so special?

Are your Bath Bombs safe for someone pregnant?

Do your Bath Bombs expire?

Why isn’t my Bath Bomb fizzing?

I am currently undergoing Chemotherapy, can I still use your Bath Bombs?

What do 1:1 Delta 8 THC bath bombs feel like?

Bath Bombs

What makes your Kush Queen CBD personal lubricant effective?

What makes your “Melt” lotion so effective?

Topicals

Vape Battery Instruction Guide

Vapes

Is it legal to ship THC to me?

Where can I find your THC products?

California Cannabis

What is Prop 65?

My bath bomb has a “Warning” on it. What is this?

Does this law apply everywhere?

Should I be concerned?

What kinds of substances are we talking about?

Proposition 65 Warning

Contact Us

Can I cancel my order?Updated a year ago