Kush Queen Support Team
Kush Queen Support Team

All collections


12 articles


Do you offer Wholesale accounts?

Yes! You can apply to be an authorized Kush Queen retailer here. Please note, without a business Tax ID, tax will be charged on all orders until you can supply us with a valid Tax ID number.

What is your Wholesaler discount?

*If you have questions about our minimums, please contact our Sales Team at [email protected]!.

What is your Wholesale orders lead time?

While our standard lead time is 3-5 business days, it could take up to 14 business days for us to prepare our order. This will vary based on current inventory, holiday seasons, order size, etc. If we believe your order will take longer than the stand

Can I use my own shipping account when placing my wholesale order?

Of course! Please contact us at [email protected] prior to placing your order and we will adjust your account information accordingly.

Do you offer White-labeling?

We do offer white-labeling services on a case by case basis, with a $10,000 minimum. For more information regarding these services please email us at [email protected] !

Do you offer Drop-Shipping?

No, unfortunately at this time we are unable to accommodate drop-ship orders.

Can samples be requested prior to my first order?

Once your wholesale account has been approved, if you are interested in sampling product before placing your first order, please reach out to the KQ Support Team at [email protected] for more information!

My wholesale discount is not applying! What do I do?

Please note, once you log into your wholesale account at kushqueen.shop/account/login, all products will be marked 50% off. You will not be able to check out and pay for your items until your cart hits your account minimum. If you believe you have me

Do you offer your products in pallets?

Yes, we can accommodate pallets by special request. Please contact [email protected] for more information.

I am not in the United States, am I still eligible for a Wholesale account?

We have recently started to expand our international wholesale option & if you are interested in learning more, please apply for a wholesale account & reach out to our Sales Team at [email protected] to inquire about how you can become an Internat

Would you feature our shop on your Instagram account?

We are happy to consider your shop for a feature as long as you have Kush Queen products currently in stock. You may submit a feature request HERE!

Does Kush Queen have liability insurance?

Kush Queen carries a liability insurance policy to insure the safety and legitimacy of our business. Our retailers can request proof of insurance or may qualify to be added to our policy. For more information, contact our Support Team at [email protected]

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